1. How do I track my order?

To track your order, visit the "Track Order" page on our website. Enter your order number and email address to view the order status.

2. What is the estimated delivery time?

Delivery time varies by location and product availability. Most orders are delivered within 3-7 business days. Remote areas may take longer.

3. Can I change my delivery address after placing the order?

Yes, you can update your delivery address within 24 hours of placing the order. Contact customer support at support@indiapayone.com for assistance.

4. What payment methods do you accept?

We accept various payment methods including credit/debit cards, UPI, net banking.

5. Is it safe to use my credit card on your site?

Yes, we use secure encryption technologies to ensure your payment details are safe. All transactions are processed through secure payment gateways.

6. Why was my payment declined?

Your payment may be declined due to insufficient funds, incorrect card details, or a network issue. Please contact your bank or try another payment method.

7. How do I return an item?

To return an item, contact us at support@indiapayone.com within 7 days of receiving the product. Ensure the item is unused, in original packaging, and includes all accessories.

8. How long does it take to receive a refund?

Refunds are processed within 3-10 business days after we receive and inspect the returned item. Refunds will be credited to the original payment method.

9. Can I exchange an item instead of returning it?

Yes, exchanges are possible for defective items. Contact our support team for assistance with exchanges.

10. How do I create an account?

Click on the "Sign Up" button at the top right of our homepage, enter your details, and create a secure password to set up your account.

11. Do you have a mobile app?

Yes, our mobile app(indiapayone) is available on both Android and iOS platforms. Download it for a seamless shopping experience on the go.

12. How can I contact customer support?

You can reach our customer support team via email at support@indiapayone.com or by calling our helpline at 9364896930.