Refund Eligibility
We accept returns and issue refunds under the following conditions:
- The item must be returned within 7 days of purchase.
- The item must be unused, undamaged, and in the same condition as when you received it.
- The item must be in the original packaging, including any accessories, tags, or manuals that came with the product.
- A valid proof of purchase or order receipt is required to process the return.
Non-Refundable Items
Some items are not eligible for refunds:
- Products on clearance or sale.
- Items marked as non-returnable at the time of purchase.
- Gift cards or vouchers.
How to Request a Refund
To initiate a refund:
- Contact our customer support team at support@vishwajanani.com with your order details and reason for the refund.
- Once we receive your request, we’ll provide further instructions on how to return the item.
- After receiving and inspecting the item, we will notify you via email regarding the approval or rejection of your refund.
Refund Process
- If your refund is approved, it will be processed, and the amount will be credited to your original method of payment within 7-10 business days.
- In case of delays, please allow additional time depending on your bank or credit card provider’s processing times.
Shipping Costs
- Return shipping costs are the responsibility of the customer unless the item was defective or damaged upon arrival.
- Original shipping charges are non-refundable.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at support@vishwajanani.com
Contact Us
If you have any further questions about our refund policy, feel free to reach out to us at support@indiapayone.com
